Complex Care at Home
Tailored, specialist support for adults with complex needs — delivered at home with dignity, expertise, and continuity.
Our experienced complex care team provides bespoke, person-centred support for adults with learning disabilities, mental health conditions, physical disabilities, and sensory impairments across the areas we serve.
What Is Complex Care?
Complex care is specialist support for individuals whose needs go beyond standard personal care — often involving multiple conditions, higher dependency, or conditions requiring clinical or behavioural expertise.
At Hasz, we bring the same warmth to complex care as all our services — combined with specialist training, detailed care planning, and coordination with healthcare and social care professionals.
Conditions We Support
Learning Disabilities
Empowering adults with learning disabilities to live independently with tailored daily support.
Mental Health Conditions
Non-judgemental support for adults managing depression, anxiety, psychosis, and more.
Physical Disabilities
Practical personal care support enabling adults with physical disabilities to thrive at home.
Sensory Impairments
Specialist support for adults with visual or hearing impairments, including adapted communication.
Acquired Brain Injuries
Skilled support for individuals living with the effects of acquired brain injury.
Autism Spectrum Conditions
Consistent, routine-based support tailored to the specific needs of autistic adults.
What Our Complex Care Service Provides
Personal Care
Dignified support with bathing, dressing, grooming, and continence care.
Medication Administration
Safe administration and accurate recording of prescribed medication.
Behaviour Support
Positive behaviour support strategies developed with specialist input.
Community Access
Supporting clients to access community, education, or employment activities.
Communication Support
Adapted tools including Makaton, picture boards, and AAC devices.
Mobility & Transfers
Safe moving and handling using appropriate specialist equipment.
Emotional Wellbeing
Building confidence and routine through consistent carer relationships.
Multi-Agency Coordination
Liaison with GPs, social workers, NHS teams, and occupational therapists.
Our Approach to Complex Care
Bespoke Care Plans
Every plan is written from scratch around the individual — their diagnosis, goals, communication preferences, and what matters most to them.
Specialist-Trained Carers
Our team receives condition-specific training including learning disabilities, mental health, acquired brain injury, and autism awareness.
Consistent Care Teams
We match each client with a dedicated, consistent team. Familiarity and routine are especially vital for clients with complex or cognitive needs.
Multi-Agency Working
We work alongside GPs, community nurses, social workers, and OTs — ensuring a truly joined-up approach to every client's care.
How to Start Complex Care with Hasz
Get in Touch
Call +44 7369 268348 or complete the form below.
Free Assessment
A senior coordinator visits at home — free, no obligation — assessing needs, goals, and support requirements.
Specialist Care Plan
A comprehensive plan developed in partnership with the individual, family, and existing healthcare professionals.
Carer Matching
A dedicated, trained team is selected. Introductions made carefully, at the individual's own pace.
Care Begins & Evolves
Support starts on the individual's terms. Plans reviewed and adapted as needs and circumstances change.
Funding Your Complex Care
NHS Continuing Healthcare
Adults with complex health needs may qualify for full NHS funding. We support individuals and families through the CHC assessment process.
Local Authority Funding
Your local authority may fund complex care following a Care Act assessment. We work regularly alongside local authority teams and care managers.
Direct Payments
A personal budget from the local authority gives individuals control over commissioning complex care — including choosing Hasz as their provider.
Private / Self-Funded
Private funding offers maximum flexibility. Clear, transparent pricing with no hidden charges and full control over support structure.
Trusted by Families
"My son has autism and severe learning disabilities. The same Hasz carers come every visit, follow his routines without question, and he is genuinely happy. It has transformed our family life."
"Hasz supports my mental health recovery. My carer is consistent, understanding, and helps me maintain independence. That continuity has made a real difference to my confidence."
Complex Care — Frequently Asked Questions
Request a Free Complex Care Assessment
Specialist Complex Care, Delivered with Heart
Get Your Free Complex Care Assessment →📞 +44 7369 268348 | 📞 01444 390 803 | 📞 01403 814 974
No obligation. No pressure. Just expert guidance.